Telephone in Costa Rica
Tel.: +(506) 22 28 61 21 or (506) 88 38 31 53
For information about trips with Costa Rica Nativa, or to book a trip with Costa Rica Nativa send email to: info@costaricanativa.com
Mailing address in Costa Rica
Costa Rica Nativa
Apartado 823-1250 Escazú
San José, Costa Rica
Central America
Note: It takes mail sent to the above address two weeks to get here from the US.
How to Book?
Just check our fill our reservation form at www.costaricanativa.com/ and you´ll get an email shortly with a customized trip or send an e-mail to info@costaricanativa.com
If you need immediate help talk to one of our agents so he or she can help you right away.
Read carefully our booking and cancellation policies in order to proceed with the whole quote and booking.
Reservations, Payment and Cancellations:
Booking Periods:
100% deposit is due at time of booking
Payment Methods:
All payments must be made in U.S. Dollars, and made payable to Costa Rica Nativa. We accept Visa and MasterCard
Cancellations:
All cancellations must be in writing.
During high season, there will be no refunds if the cancellation is made within 60 days of the "in" date.
During low season, there will be no refunds if the cancellation is made within 30 days of the "in" date.
Changes within 30 days of departure are charged $50.00 per person.
Additional charges may be made depending on suppliers' conditions.
Refunds
Any claims for refunds must be made IN WRITING within 30 days of scheduled return. All negotiable vouchers must accompany the claim. No refunds will be made for features included in our itineraries that travelers chose not to take part in. No refunds will be made for missing transfers or sightseeing tours due to changes or delays in airline schedules. Costa Rica Nativa will not refund any money for changes in travel arrangements made by the traveler after the departure date. Any service issue affecting the quality of the guest's hotel stay must be addressed directly with the hotel's management at the time the issue arises since refunds cannot be given for such inconveniences.
Legal Limitations
Costa Rica Nativa, (its owners, associates, agents and employees) shall assume no responsibility nor liability, for injury, damage, loss, accident, delay or irregularity to person or property in connection with any service provided or resulting directly from the following: weather and road conditions, breakdowns, strikes, war, riots, acts of God, detention annoyance, terrorism, thefts, pilferage, force majeure, civil disturbances, government restrictions or regulations, delays and expenses arising from quarantine, failure of any means of conveyance to arrive or depart as scheduled, and discrepancies or change in transit, car rentals, tours, or hotel services over which we have no control.
Costa Rica Online Nativa is acting as a third party agent--all travel documents issued including all tickets, vouchers and coupons issued and all arrangements for transportation or conveyance or for hotel or lodging, car rental, touring or sightseeing services are subject to the terms and conditions of each supplier. By tendering payment to Costa Rica Nativa for any and all services, the participant(s) agrees to accept and be bound by the terms and conditions on this page.